How Can We Help You?
Whether you need technical support for your automotive parts order, have questions about fitment, or want to discuss wholesale opportunities, our team is ready to assist. Choose the method that works best for you.
Email Us
Direct line to our support team. We respond within one business day.
hello@everestwaystore.comSend a Message
Use the form below to submit a detailed inquiry. Best for technical questions.
Get the Answers You Need
Our support channels are designed to address every type of inquiry, from fitment verification to warranty claims. Here’s what to expect when you reach out.
Mailing Address
Everestway
2847 Industrial Blvd, Suite 204
Nashville, TN 37209
United States
Email Support
General Inquiries:
hello@everestwaystore.com
Expect a reply within one business day. Include your vehicle year, make, and model when asking about fitment.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed
Messages received outside these hours are answered the next business day.
Send Us a Detailed Message
The more information you provide about your vehicle and the part you’re interested in, the faster we can give you an accurate answer. All fields are required.
Common Questions Answered
Quick answers to the most frequent inquiries we receive about orders, shipping, fitment, and warranties.
Every product listing includes a compatibility section where you can enter your vehicle’s year, make, and model. If you’re unsure after checking, email us at hello@everestwaystore.com with your VIN number and the specific part you’re considering — we’ll confirm fitment within one business day.
Unused parts in original packaging may be returned within 30 days of delivery. Electrical components like sensors and modules must be unopened due to manufacturer policy. We cover return shipping for defective items; customer-error orders are subject to a restocking fee. Contact us before initiating any return.
Yes. Standard shipping takes 5–7 business days; expedited options range from 2–3 day delivery to overnight, depending on your location. Shipping speed is selected at checkout. Note that rural addresses may require an additional day for all methods.
You’ll receive a shipping confirmation email with a tracking number as soon as your order leaves our facility. Click the tracking link to monitor delivery progress in real time. If you don’t receive this email within 48 hours of order placement, check your spam folder or contact us.
Most parts carry a one-year limited warranty covering defects in materials and workmanship under normal use. Struts and shocks include a lifetime limited warranty. Warranty does not cover installation errors, misuse, or environmental damage. Save your purchase receipt and contact us if you experience an issue.
We work with repair shops, dealerships, and fleet operators on volume orders. Email hello@everestwaystore.com with your business name, tax ID, and the parts you order regularly. Our wholesale team will respond with pricing and minimum order requirements within two business days.
Ready to Find the Right Part?
Browse our full catalog of struts, sensors, exterior accessories, and more. Every listing includes detailed compatibility information and installation guidance.
Explore All Parts